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Acronym confusion

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I feel like I came late to the party and missed the real story
but I'm having a problem with my ADD and don't know if this is
GRDT or just ADD . My problem is I'm missing a field the most
important one calls waiting and don't how to add it . I'm running Symposium 5.0 with the web server version 4.5 any help would be appreciated.
 
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By ADD you mean?

And I'm assuming you're referring to the GRTD?
 
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