Very strange thing happend on my user's PC.
She had Acrobat4.0 Reader installed on her PC and wanted to upgrade to 5.0.
When she doublecliked the installation file(not deleting 4.0), there was installation processing bar...and after it disappeared, she found that, 4.0 was deleted(Desktop icon/Add&remove programs).
I tried to deleting all the acrobat files(registry key/folders/dll files) but,
it acted like,
- in case 4.0 was not removed, 5.0 install file, Remove it.
- in case 4.0 was removed, 5.0 install file installed 4.0...
For reference, the acrobat4.msi(I don't remember the exact file name) showed when processing installation, "INSTALLING ACROBAT 5.0 AND AFTER INSTALL FINISHED, ICONS WILL BE APPEARED IN DESKTOP"
AND the acrobat4.msi installed acrobat5.0 in my 2 pcs.
Means, succesfully installed 5.0 in other system.
Also, when I tested acrobat4.0 to install on her PC, it correctly installed 4.0.
Any experts has solution?
Thank you a million!
She had Acrobat4.0 Reader installed on her PC and wanted to upgrade to 5.0.
When she doublecliked the installation file(not deleting 4.0), there was installation processing bar...and after it disappeared, she found that, 4.0 was deleted(Desktop icon/Add&remove programs).
I tried to deleting all the acrobat files(registry key/folders/dll files) but,
it acted like,
- in case 4.0 was not removed, 5.0 install file, Remove it.
- in case 4.0 was removed, 5.0 install file installed 4.0...
For reference, the acrobat4.msi(I don't remember the exact file name) showed when processing installation, "INSTALLING ACROBAT 5.0 AND AFTER INSTALL FINISHED, ICONS WILL BE APPEARED IN DESKTOP"
AND the acrobat4.msi installed acrobat5.0 in my 2 pcs.
Means, succesfully installed 5.0 in other system.
Also, when I tested acrobat4.0 to install on her PC, it correctly installed 4.0.
Any experts has solution?
Thank you a million!