Acrobat Reader freezes when opened 1

[sandwedger]

New gremlin surfaced recently on Win XP home. Now when I click on a pdf file, Acrobat starts, displays initial screen, and locks up the computer. CtrlAltDel will not close it ... gotta shut the bugger down manually to reboot. Uninstalled/reinstalled Acrobat 6 twice, and Acrobat 5 from a disk twice, all with the same result. What could be causing the program to hang? TIA

 

[starw57]

You need to clear your temp files on your PC. Click on start, run, and type in %temp% and hit enter. Delete everything that shows up in that folder. Try opening Acrobat again.

 

[sandwedger]

That did the trick! Mahalo nui loa! (that's Muchas Gracias) It's very interesting that when you access the temp folder in Windows Explorer, it doesn't show but a few files, whereas that %temp% trick shows stuff I never knew existed before, and PLENTY of it !!! Thanks again!