Acrobat.exe closed by Windows & "invalid annotation object"

[james1127]

While I am editing comments with Acrobat 9.3.1, I get a Windows error "acrobat.exe ..... closed by Windows"

Then when I open the PDF document, I get "invalid annotation object" error, and the file is corrupted and not usable any more.

Please advise me what steps I need to take to this frequent errors on my computer. Thanks.

 

[FredWagner]

Is the file on a local drive, or external (NAS or shared folder on a server)?
What OS are you running - Vista, Win7, XP?
Is there plenty of slack drive space on your boot drive, and the drive where the file lives?
If the file is on a network, can you copy it local and try editing there ?
Are you running other apps, watching a video, etc, at the same time as you're editing?

Fred Wagner

 

[james1127]

Hi, Fred:

Thanks for reply.

I am running from my local drive, but the data are stored on a server.
OS is MS Windows XP SP2, and there are 43GB unused space on my local drive and 70GB unused space on the server.
I don't use multimedia applications while I'm editing PDF.

To solve the problems, I have been trying all kinds of methods including repairing the software on Control Panel, Add/Remove programs & reinstalling.
However, the same issues occurs and make me so frustrated. Please share your expertise with me to solve this kind of problem.

 

[FredWagner]

Copy the file you want to edit to your local drive and edit it there. Then copy the results back to the server, or wherever they need to be.
Editing a large file and spooling to to and from the server over the same connection can cause problems - been there!
Also copying a file from a network drive on one server to a network drive on another server - hangs badly, but the problem is solved if you copy to your local drive, then from the local drive to the next destination.

Fred Wagner

 

[james1127]

What about when the file is already corrupted and not usable any more? Is there any other way in that case?

Have you ever used any 3rd party utility program to fix corrupted PDF errors? I used two of them, but they could not fix some of already corrupted files.

 

[FredWagner]

I'd suggest getting the file restored from backup, from a backup session before it was corrupted.
I don't have any experience with 3rd party utilities for PDF repair.
What program created the original PDF? Was the material scanned, or output in a print stream as PDF using Acrobat Distiller or some other utility?
Lesson learned here - before trying something new with a file, make sure you're working with a copy, and have an original to go back to if things go haywire! And as I mentioned earlier, have the copy you're working with on a local drive.
Many programs create temporary working files, which can sometimes be renamed and used to get work back 'as was'.
Perhaps someone can suggest what these files might be in your version of Acrobat. (I'm runing 6.0.0.5 myself!)

Fred Wagner