Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Chris Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

ACR and WFO recordings

Status
Not open for further replies.
jocker92

jocker92

IS-IT--Management
Nov 20, 2016
2
US
Hello.
I have a mystery to solve. For some unknown reasons I'm now able to get a screen recordings on the some agents, although, they are present in the ACR. The ALL agent are set up the same way( same department).The audio recording is present in WFO, but not the screen.
Would anyone help me to solve this mystery?
 
Status
Not open for further replies.

Similar threads

sugu1
  • Locked
  • Question
Data migration from ACR15.1 (linux/postgres) to ACRA15.2(windows/SQL DB)
Replies
0
Views
111
sugu1
sugu1
Juancho2015
  • Locked
  • Question
Avaya ACR on Windows question
Replies
0
Views
135
Juancho2015
Juancho2015
Juancho2015
  • Locked
  • Question
Avaya WFO 12.0 -Problems with QM Evaluation reporting
Replies
1
Views
178
Juancho2015
Juancho2015
GA_07
  • Locked
  • Question
Completed evaluations and reporting
Replies
0
Views
106
GA_07
GA_07
Unkn0wn
  • Locked
  • Question
Bulk Exporting Recordings
Replies
0
Views
134
Unkn0wn
Unkn0wn

Part and Inventory Search

Sponsor

Back
Top