ACOD busy tone for MOH 2

[TOVERBO]

I have 1 MOH source and created and exact copy for a second test route to test a new MOH source.
I have read threads talking about TARG and TGAR - settings are same for both routes and phone sets.
I can dial to the first moh route from all sets but not all sets for the second moh route.

here is first route:

CUST 0
ROUT 3

TYPE RDB
CUST 00
ROUT 3
DES MUSIC ON HOLD
TKTP MUS
NPID_TBL_NUM 0
VTRK NO
NODE
ICOG OGT
SRCH LIN
STEP
BDCT NO
ACOD 803
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3

IENB 5
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
TTBL 0
OHTD NO
ALRM NO
SGRP 0
ARDN NO
AACR NO

Here is second route:

TYPE RDB
CUST 00
ROUT 9
DES IPROMOH TEST
TKTP MUS
NPID_TBL_NUM 0
VTRK NO
NODE
ICOG OGT
SRCH LIN
STEP
BDCT NO
ACOD 809
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3

IENB 5
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
TTBL 0
OHTD NO
ALRM NO
SGRP 0
ARDN NO
AACR NO

All phone sets are at tgar 2
I have tried to remove targ from second route. Still fast busy.

Here is a print of the LTM of the second test route


TYPE TLST
TKTP MUS
ROUT 9
DES IPROMOH TEST
TN 052 1 00 07 MBER 1 IPROMOH

REQ: end
>ld 20

PT0000
REQ: prt
TYPE: tnb
TN 52 1 0 7
SPWD
DATE
PAGE
DES

DES IPROMOH
TN 052 1 00 07
TYPE MUS
CUST 0
XTRK XUT
TIMP 600
BIMP 600
RTMB 9 1
CFLP 15

Here is the print for the original moh rout

TYPE TLST
TKTP MUS
ROUT 3
DES MUSIC ON HOLD
TN 024 0 01 03 MBER 1
TN 036 0 01 06 MBER 2

REQ: end
>ld 20

PT0000
REQ: prt
TYPE: tnb
TN 24 0 1 3
SPWD
DATE
PAGE
DES

DES
TN 024 0 01 03
TYPE MUS
CUST 0
XTRK XUT
TIMP 600
BIMP 600
RTMB 3 1
CFLP 15

Any ideas?

 

[TOVERBO]

Here is a print of one set that won't do both.


ES 8231
N 056 0 06 06
YPE 2616
DEN 8D
TYP XDLC
UST 0
OM 0
DN
GAR 2
DN NO
COS 4
GRP 0
NPG 287
CI 0
SU 0003
NRS 16
LST
CPW
LS CTD FBD WTA LPR PUA MTD FND HTA TDD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG2
POD DSX VMD CMSD SLKD CCSD TENA SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUD DPUA DNDA CFXD ARHA FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
CDMR
PND_LANG ENG
CO 0
UNT 000
HK 1
EN 1
PK 1
LEV 02
SDN
ST
APG 0
ACS NO
TNA NO
GRP
LWU_LANG 0
NDR 0
EY 00 SCR 5768 0 MARP
CPND
NAME BRYAN CAYLER
XPLN 12
DISPLAY_FMT FIRST,LAST
01 SCR 7605 0 MARP
CPND
NAME BRYAN CAYLER
XPLN 12
DISPLAY_FMT FIRST,LAST
02 TRN
03 AO6
04 CFW 4 1434
05 RNP
06 SCC 0059
07
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12 ADL 16
13 ADL 16
14 MWK 1000
15

 

[johnpoole]

your new trunk needs to be in the same network group as the station.. for a 61 or 81 you have to have a trunk for each group.. i didn't catch all your test points but that is the 1st thing that i saw

john poole
bellsouth business
columbia,sc

 

[johnpoole]

from the test phone, dial the old acod.. do a trac, then make sure you have a trunk in that group for the new moh test

john poole
bellsouth business
columbia,sc

 

[TOVERBO]

Kind of know what your mean - can you explain better? Here are more print outs from the 81C

TN 008 0 03 14
KEY 0 SCR MARP ACTIVE TN 008 0 03 14

ORIG TN 008 0 03 14 KEY 0 SCR MARP CUST 0 DN 5619 TYPE 2616
TERM TN 015 MU_CONF
DIAL DN 809
MAIN_PM MUSIC
TALKSLOT ORIG 23 TERM 21
EES_DATA:
NONE
QUEU NONE
CALL ID 0 8992



KEY 1 SCR MARP IDLE
KEY 2 TRN IDLE
KEY 3 AO6 IDLE
KEY 4 CFW IDLE
KEY 5 RNP IDLE
KEY 6 MWK IDLE
KEY 7 NUL IDLE
KEY 8 RGA IDLE
KEY 9 ADL IDLE
KEY 10 ADL IDLE
KEY 11 ADL IDLE
KEY 12 SCC IDLE
KEY 13 ADL IDLE
KEY 14 DIG IDLE
KEY 15 NUL IDLE

 

[PBlaney]

The MUS TN and the CFLP need to be in the same multigroup. I don't have the chart in front of me but is Loop 52 (mus TN) and CFLP 15 in the same multigroup?

 

[TOVERBO]

I would like to know how to map that is you have a cheat sheet or idea. I have 3 net groups. 0,1,2. Conf loops are 15, 31, 47, 60.
After looking at the original MOH (2) members they are on 15 and 47. I created a second member for test MOH and gave it the same cflp's to see if that fixes my problem.
I'll let you know what I find out.

Thanks to all for the input.

 

[TOVERBO]

That did it.
You have to have a trunk card and conf loop configured in each network group and configure a member(s) that are in each net group for your route to allow the phones in each network group to have acod access.
Hope that made sense.

Thanks again.