Acknowledgment of delivery? 1

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My boss insists on having Exchange send an e-mail that says:
"We have received your e-mail" (or something simmilar)as an acknowledgment of a delivery, regardless if the user has read it or not, this message should come from the server itself. Someone has mentioned about Auto replies, but I think this only applies to 1.-People that have the out of office turned on, and 2.-People that request a reply of a receipt. My boss wants EVERYONE that writes to our company to get one of these. Does anyone know if this is possible or not? Thank you.

 

[ukjane]

I have a similar problem in that I have a customer service mailbox that needs to be set for an autoreply "Thanks for your email...." kind of thing.

You have several options :-

1) Use a 3rd party product, like mail essentials.
2) Use Inbox Assistant\Rules Wizard in Outlook, which has to be done on each mailbox account. But if you have disabled auto-reply to the internet, external users will not receive the message.
3) Use Exchange scripting to send an EMail upon receipt of a message, this also as far as I can tell has to be set up for each mailbox. See

http://www.cdolive.com/autoreply.htm.

Either way, the amount of traffic and processing time taken up on your server for this operation, could seriously slow down your email system.

I only want to do this for one account, that's enough for the server to handle. I think sometimes, you just have to say No.

 

[pjm]

Hi!

This is not 100% on thread but a few words about Mail Essentials, if you decide to get it. It's quite cheap, and good for intercepting potential virus file attachments (I filter for VB scripts, Java scripts, HTML (compiled or otherwise) and anything remotely executable.

The bad side is that it sits outside your Exchange server and doesn't know anything about the GAL. If you get junk mail to addresses not in the GAL from fake domains ME will still accept the message but Exchange will send non-delivery messages from <mailfromunknownpostmaster(or the accountname of the ME admin)@xyz.com>. Very irritating, and I still don't want a &quot;cheap Florida Holiday&quot; if you're listening...

Your server may also look like a mail relay to outfits like MAPS, ORBS, etc, because of ME's dumb acceptance of pretty much anything coming in.

I also don't like the spelling mistakes (&quot;recieved&quot, but I haven't got around to ditching the program (yet), so I can't be that fed up with it...

Sorry to ramble, hope the perspective helps a bit in your choice of products.

Regds,
pjm