Prompt assistance is needed!
Hopefully, I can salvage a friend's 4 year-old Acer Aspire 9410 laptop that has not booted to Windows for the last 3 days!
When the laptop power button is turned on, the following is displayed on the monitor;
!! 0xc000034!! 144/48581 (_0000000000000000.cdf-ms)
It appears that several sectors of the hard drive is damaged.
3 days ago, I noticed a "icon" at the lower task bar that indicated that a multimedia device was attached although I did not attach anything.
The next day, the laptop is not able to boot to windows at all.
So far, I have tried the following;
* System Recovery Options (Not successful)
* Open in Safe mode (Not successful)
* Depress F8 prior to depressing the power button (not successful)
* Using command prompts
CHKDSK - Performed but still not able to boot to windows
* Last known good configuration (not successful)
It appears that backups or system restores were never performed on the computer...
Why was there no backups or system restores? I cannot begin to understand...
It appears that at the very least, a new hard drive is needed.
Hopefully, the laptop can be saved!
What options would you recommend to resolve this?
Any insight is greatly appreciated!
Hopefully, I can salvage a friend's 4 year-old Acer Aspire 9410 laptop that has not booted to Windows for the last 3 days!
When the laptop power button is turned on, the following is displayed on the monitor;
!! 0xc000034!! 144/48581 (_0000000000000000.cdf-ms)
It appears that several sectors of the hard drive is damaged.
3 days ago, I noticed a "icon" at the lower task bar that indicated that a multimedia device was attached although I did not attach anything.
The next day, the laptop is not able to boot to windows at all.
So far, I have tried the following;
* System Recovery Options (Not successful)
* Open in Safe mode (Not successful)
* Depress F8 prior to depressing the power button (not successful)
* Using command prompts
CHKDSK - Performed but still not able to boot to windows
* Last known good configuration (not successful)
It appears that backups or system restores were never performed on the computer...
Why was there no backups or system restores? I cannot begin to understand...
It appears that at the very least, a new hard drive is needed.
Hopefully, the laptop can be saved!
What options would you recommend to resolve this?
Any insight is greatly appreciated!