Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

ACDN to DN to DN to first DN voicemail

Status
Not open for further replies.

no-sme-here

Programmer
Aug 21, 2009
137
US
Hi again. Can someone help come up with a fix for this?
We have a 800 number DNIS digits set up as an ACDN 3320 max P 1 NCFW to DN 3380. They want it to ring on DN 3380 (2002P2) 6 times (got that part) then ring on DN 2400 (2004P2) 4 times then route back to voicemail in callpilot for 3380. Is this possible? Nortel CS1000 r7. Have I said recently that I miss my Avaya? :)
Thanks everyone!
 
Since 3320 is the "originally dialed DN" you should be able to add 3320 as an Extension DN in the mailbox for 3380.
 
Thank you SS but how do I get it to ring on 2400 after it rings on 3380?
 
if 3380 is digital set - make FDN = 2400 and CLS = FNA

if 3380 is analog set - make CLS = FNA and FTR = FDN 2400
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top