Happy New Year to you all! I have been trying to get detail on extensions, and ACDN for our CS1ks and came across a couple like the one below. I called the ext 7750 and its RNA. There is no NCFW, I don't see any other redirect options. A Call trace (below) shows 7750 being dialed I hear ring but nothing else. Can anyone else see how/why the number rings when called? Would an ACDN configured as such terminate at a receptionist (which is unmanned atm)? I would think I would see that in the trace though.
TYPE ACD
CUST 0
ACDN 7750
MWC NO
DSAC NO
MAXP 10
SDNB NO
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
CALP POS
ICDD NO
NCFW
FNCF NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL YES
CWLF 2
CWLW 4
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT
RTPC NO
STIO
TSFT 20
HOML YES
RDNA NO
LABEL_KEY0 NO
NRAC NO
DAL NO
RPRT YES
RAGT 16
DURT 30
RSND 4
FCTH 20
CRQS 100
SIPQ NO
IVR NO
OBSC NO
OBPT 0
CWNT NONE
CALL TRACE
.14:28:42 16/01/2018
VTN 100 0 01 01
KEY 0 MCR MARP ACTIVE VTN 100 0 01 01
ORIG VTN 100 0 01 01 KEY 0 MCR MARP CUST 0 DN 83306 TYPE 1140
SIGNALLING ENCRYPTION: INSEC
MEDIA ENDPOINT IP: 53.204.206.106 PORT: 5200
TERM NONE
TDTN 116 SLOT 1 PTY SLOT 1
DIAL DN 7750
MAIN_PM ACD AUX_PM ACD_WAITING_LO
TALKSLOT NONE
EES_DATA:
NONE
QUEU ACD
CALL ID 0 9309
TYPE ACD
CUST 0
ACDN 7750
MWC NO
DSAC NO
MAXP 10
SDNB NO
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
CALP POS
ICDD NO
NCFW
FNCF NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL YES
CWLF 2
CWLW 4
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT
RTPC NO
STIO
TSFT 20
HOML YES
RDNA NO
LABEL_KEY0 NO
NRAC NO
DAL NO
RPRT YES
RAGT 16
DURT 30
RSND 4
FCTH 20
CRQS 100
SIPQ NO
IVR NO
OBSC NO
OBPT 0
CWNT NONE
CALL TRACE
.14:28:42 16/01/2018
VTN 100 0 01 01
KEY 0 MCR MARP ACTIVE VTN 100 0 01 01
ORIG VTN 100 0 01 01 KEY 0 MCR MARP CUST 0 DN 83306 TYPE 1140
SIGNALLING ENCRYPTION: INSEC
MEDIA ENDPOINT IP: 53.204.206.106 PORT: 5200
TERM NONE
TDTN 116 SLOT 1 PTY SLOT 1
DIAL DN 7750
MAIN_PM ACD AUX_PM ACD_WAITING_LO
TALKSLOT NONE
EES_DATA:
NONE
QUEU ACD
CALL ID 0 9309