ACD with ACS Partner 1

[retiredtelco]

I have a client that runs a small amusement park. People call in for tickets or information. He has a Partner ACS R6, no voice mail. He would like for customers to call in, go into a que, and then be be sent to a call taker. Is their a after market ACD. I have used group calling for other clients in the past with limited success.

 

[Telecomboy]

The ASA/DXD Card is a PCMCIA card that would answer the call, play a short message, then put the caller over to MOH until the next available caller can grab it. They are still available.