Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

ACD positions are full. Cannot add more.

Status
Not open for further replies.
impala

impala

Vendor
Jan 26, 2009
99
US
We have a Symposium Express 4.0 with a CS1000 rls 4.0
and when attempting to add and agent we got a SCH 719 which statest ACD positions are full. Cannot add more. The system give this infomration
ACD AGENTS AVAIL: 7 USED: 38 TOT: 45

Including the CP we have programmed 48 agents. Is there a limitation in the Express or the PBX?
 
Sort by date Sort by votes
Never mind. I found the problem was in the MAXP in ld 23.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

MoJHK
  • Locked
  • Question
Change the Nortel Symposium agent to a baic ACD agent
Replies
1
Views
199
Firebird Scrambler
Firebird Scrambler
telklass
  • Locked
  • Question
Voice Item cannot play on aacc script
Replies
6
Views
185
telklass
telklass
TelecomTech34
  • Locked
  • Question
ACD Programming
Replies
0
Views
101
TelecomTech34
TelecomTech34
nortavaya
  • Locked
  • Question
Cannot answer a call from Agent Desktop of ACCS
Replies
0
Views
130
nortavaya
nortavaya
geerg
  • Locked
  • Question
We are using direct agents instead
Replies
1
Views
134
geerg
geerg

Part and Inventory Search

Sponsor

Back
Top