Sep 30, 2008 #1 JHerm Technical User Jun 12, 2008 36 US Can you use the 2050 client as and ACD phone? If so how do you get it to log in the agent?
Sep 30, 2008 1 #2 gwebster Vendor Jul 1, 2006 2,512 CA Go to http://www.nortel.com/ipsoftphone2050 and then use the "Technical Documentation" link on the left. From that site, you will find an "IP Softphone 2050 Call Center User Guide". Upvote 0 Downvote
Go to http://www.nortel.com/ipsoftphone2050 and then use the "Technical Documentation" link on the left. From that site, you will find an "IP Softphone 2050 Call Center User Guide".
Sep 30, 2008 1 #3 pronei Vendor Mar 11, 2008 1,010 US Goto Setting, Server and check the Symposium box. Upvote 0 Downvote