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ACD Navigator

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2400tec

Technical User
Jan 14, 2005
31
US
Does anyone know anything about ACD Navigator on a Unix OS?
Specific Problem: ACD Client stops working and get a Socket Error message. Happens about once a day.
 
Go in the navagator and delete the agent extension and reassign it..same goes for the extension in system also...give it a try and let me know if it corrects ...also,delete ext in navagator before you delete from system..
 
What version of Global Navigator are you running?

The new version 6.0 only works with the PRO client while 5.0 and lower works with the normal client.

I've seen problems like this when running the normal client on a 6.0 GNAV.

What system is it integrating with? 2400 or 2000?
 
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