ACD Monitor Number Cant Be Called From Remote NEC with Fusion

[AFNTT]

Good Afternoon,

I just installed ACD on our Help Desk and since have been unable to call my 1550 Helpdesk # from my other 2400 site that is connected via t-1 with Fusion Point. I have initialized the ACD and did a Network Rebroadcast which afterwords works fine until the next morning an then again I am unabe to call using the 4 digit extension.
I am able to dial the seven digit number ok........

HELP!!!!!!!!!!

Thanks All,

 

[NECPBX]

BE SURE YOU ARE PROGRAMMING ACDPLT & AMNON
PILOT-AMNON PROGRAMMING:

UGN=1 ALWAYS

N_MNO=NETWORK MONITORED # MUST BE SAME AS ACDPLT
AND MATCH NUMBERING PLAN

N_NMI=EACH MON. # MUST BE ASSIGNED A DIFFERENT INDEX
DO A LISTUP IN THE NCN-LMNON AND SEE WHAT IS OPEN.
1-4000 AND SOMETHING.

THE REST YOU CAN COMPARE OTHER MON #'S TO MATCH
PERFORM A MEM_HDD AFTERWARDS AND SEE IF THAT FIXES IT.

GOODLUCK!