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ACD Memeber report

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teleplop

Vendor
May 28, 2003
160
US
Anyone know which load to print out members in an ACD que?

Teleplop
 
LD 20
REQ PRT
TYPE DNB
CUST 0 (normally or empty for all)
DN xxxx (fill in ACD member

Unfortunatelly it doesn't work for the CDNs.
You have to capture the printout in LD 23
REQ PRT
TYPE CDN
CUST 0
CDN (enter to print all)

Afterwards import them into a spreadsheet program or just wordpad and search for the ACD number you need
 
In LD 81 you would see everybody who has the ACD key programmed, you will not find who belongs to which queue.
 
I agree with supernn, you must go to LD 20

Wolfi
 
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