TRIDENT100
Technical User
*BC12 SP5*
Is it possible for a acd agent to send acd grp number as a-number?
Use NUTRI:ENTRY="agent odn",cnvtyp=1,numtyp=10,trc="dig in odn",pre="avd grp number"; This work when calling to public line, but is it possible to show the same when calling another ODN?
Is it possible for a acd agent to send acd grp number as a-number?
Use NUTRI:ENTRY="agent odn",cnvtyp=1,numtyp=10,trc="dig in odn",pre="avd grp number"; This work when calling to public line, but is it possible to show the same when calling another ODN?