ACD/CDR Format Required

[JRClay]

Hi all

Does anyone know the format of Hicom CDR and ACD Output? We have managed to work out most of the fields (the basic CDR lines are obvious) however a proper technical document describing the various status codes etc is what I'm looking for for the ACD lines (those starting with CPSTREP).

Sample output below in case you don't know what I'm talking about ;-)

Thanks in advance
James.


13.03.0518:02:23 9 30600:0900:00:45293807525 31

CPSTREP*TIMESTMP=18:02:23*SRCID=306*ACDGRP=00*STATRA=08*AGTID=112*RECEND
CPSTREP*TIMESTMP=18:02:57*TRKID=008*ACDGRP=00*STATRA=80*ACDQUE=01*RECEND
13.03.0518:02:57 9 306 0754863108 0

CPSTREP*TIMESTMP=18:02:57*SRCID=306*TRKID=008*ACDGRP=00*STATRA=17*AGTID=112*RECEND
CPSTREP*TIMESTMP=18:03:00*TRKID=008*STATRA=82*RECEND
CPSTREP*TIMESTMP=18:03:04*SRCID=306*TRKID=008*ACDGRP=00*STATRA=38*AGTID=112*RECEND
CPSTREP*TIMESTMP=18:03:04*TRKID=008*ACDGRP=00*STATRA=81*ACDQUE=00*RECEND
CPSTREP*TIMESTMP=18:03:35*TRKID=009*STATRA=82*RECEND
CPSTREP*TIMESTMP=18:03:36*TRKID=010*ACDGRP=00*STATRA=80*ACDQUE=02*RECEND
CPSTREP*TIMESTMP=18:03:37*TRKID=010*ACDGRP=00*STATRA=81*ACDQUE=01*RECEND
CPSTREP*TIMESTMP=18:03:40*TRKID=009*STATRA=83*RECEND
CPSTREP*TIMESTMP=18:03:48*TRKID=009*STATRA=82*RECEND
CPSTREP*TIMESTMP=18:03:50*TRKID=010*ACDGRP=00*STATRA=80*ACDQUE=02*RECEND
CPSTREP*TIMESTMP=18:03:53*TRKID=010*STATRA=82*RECEND
CPSTREP*TIMESTMP=18:03:58*TRKID=011*ACDGRP=00*STATRA=80*ACDQUE=03*RECEND
CPSTREP*TIMESTMP=18:03:58*TRKID=010*STATRA=83*RECEND
CPSTREP*TIMESTMP=18:04:00*TRKID=011*ACDGRP=00*STATRA=81*ACDQUE=02*RECEND
CPSTREP*TIMESTMP=18:04:26*TRKID=011*ACDGRP=00*STATRA=80*ACDQUE=03*RECEND
CPSTREP*TIMESTMP=18:04:29*TRKID=012*ACDGRP=00*STATRA=80*ACDQUE=04*RECEND