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ACD Analog

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wcmash

IS-IT--Management
Oct 13, 2006
83
US
First off thanks in Advaance for your help. We are currently running a Notel CS1000 and converting to Shoretel. I have an analog phone that i can dial *87 and login to the ACD queue on our CS1000 system. Is this possible on the Shoretel system and how would I make it work?
 
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