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ACD Agent Auto Log Off (Repost)

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sos2715

sos2715

Technical User
Joined
Jun 30, 2003
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119
Location
US
Neax 2400IPX
ACD MAT System

Is there a way to automatically log off agent at a certain time say midnight?

Steve
 
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No, but you can manually force an agent to logout with a supervisor talley code.

supervisor presses their talley key then enters 069 plus extension plus #

Gary

 
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