Oct 24, 2006 #1 sos2715 Technical User Jun 30, 2003 119 US Neax 2400IPX ACD MAT System Is there a way to automatically log off agent at a certain time say midnight? Steve
Neax 2400IPX ACD MAT System Is there a way to automatically log off agent at a certain time say midnight? Steve
Oct 25, 2006 #2 grh959 Technical User Nov 14, 2003 614 US No, but you can manually force an agent to logout with a supervisor talley code. supervisor presses their talley key then enters 069 plus extension plus # Gary http://www.gcti.com/contact.asp Upvote 0 Downvote
No, but you can manually force an agent to logout with a supervisor talley code. supervisor presses their talley key then enters 069 plus extension plus # Gary http://www.gcti.com/contact.asp