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ACD 9.3 Traffic Info

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cowboz

cowboz

Technical User
Jul 16, 2006
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I am fairly new to the ACD what is the best way to get Traffic Usage Reports for incoming/outgoing T1's. Trying to determine if I have enough trunking to support some new Uniphi Connect users.

Thanks

"to hold or not to hold
 
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Run trunk busy, trunk summary, and trunk utilization reports. If you have CE10.
 
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