ACCS retrieves calling customer's informations from external database through API REST

[nortavaya]

Hi,

Our customer want to make integration between ACCS (base IP Office) and external database through API REST or SOAP in order to retrieve calling customers informations and display them as screen pop with AAAD on the incoming call

Please let me know if this is possible with ACCS and if we need to do some developpement ?

Thank you.