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ACCS Call disappears from Agent Desktop

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Mic5353

Mic5353

Programmer
Sep 4, 2013
61
US
Guys


when a call comes in the i can see it on the agent desktop but when i answer the call it leaves and stays on the desktop. when the second call comes in it says on agent desktop. i should see the first call on agent desktop also

any idea would be great
 
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