Namelezz_boy
Systems Engineer
Hi guys!
I have a problem with new installation of ACCS 7.1.2 + IP-500V2 (11.1.2).
When I try to access ACCS administration page from that local windows 2016 server, there ACCS is installed, there is no problem, I can administer everything using local built-in Internet Explorer.
But when i try to access ACCS administration page from any other computer on the network, using IE10 or IE11, with all the needed security options turned on/off according to the documentation, I can login to ACCS, but still can't get access to all the points of administration page. For example, when I press Historical Reporting, or Contact Center Management, I see the blank page on the left, so I can't choose "CC" and any report or agent from it. And when i press Status - Connection Status - it shows yellow circle, and can't update server local time.
Can you help me, please, where could be the problem?
Sorry for bad english.
I have a problem with new installation of ACCS 7.1.2 + IP-500V2 (11.1.2).
When I try to access ACCS administration page from that local windows 2016 server, there ACCS is installed, there is no problem, I can administer everything using local built-in Internet Explorer.
But when i try to access ACCS administration page from any other computer on the network, using IE10 or IE11, with all the needed security options turned on/off according to the documentation, I can login to ACCS, but still can't get access to all the points of administration page. For example, when I press Historical Reporting, or Contact Center Management, I see the blank page on the left, so I can't choose "CC" and any report or agent from it. And when i press Status - Connection Status - it shows yellow circle, and can't update server local time.
Can you help me, please, where could be the problem?
Sorry for bad english.