ACCS (AACC) 7.1.2 - can't run Real-Time display from CCMA after enabling Business Continuity.

[Marcin Stasiek]

Hello.
I have a new ACCS installation. Yesterday I ran Business Continuity and now I can’t list / run any Real-Time report from CCMA. Normally when I click on any section (eg. “Public Tabular Displays”) I should see expanded list of available reports.
In my case nothing happens when I click (the list doesn’t expland)

I ran Developer tools in the Internet Explorer browser and observed that every click generates error (as you can see on below screenshot).
Has anyone had a similar problem? Please help.

 

[Marcin Stasiek]

Hello

Finally the problem was resolved by AVAYA Engineer. The problem was caused by a double entry in the database.