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Accpac printing problem 6.5

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COMPUTERGUY83703

Technical User
Jan 14, 2003
1
US
I am connecting to ACCPAC on a remote server via citrix. I can print locally on my computer. My computer is directly connected to the printer via parallel port. I can print all other documents such as word, excel... I Cant print in accpac pro 6.5. I have my priter setup correctly in accpac pro 6.5. It gives me an error message. "There was an error found when printing the document/ client printer/doc name.frx Do you want to retry or cancel." I hit retry and nothing happens. I hit cancel and nothing happens i still cant print. the only way i can print from accpac pro is if i reboot the machine. then the error message comes back again and i have to reboot. I have installed the latest printer drivers on my machine. I can print fine still from local programs and other programs via citrix just not accpac pro 6.5. My computer is running windows 98. My printer is an hp lj mfp 3300 printer/fax/scanner. Any help would be greatly appreciated.

 
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