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Accpac freezes when printing invoices or Posting Journals

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VantreightFarms

IS-IT--Management
Jul 26, 2011
1
CA
We are using Accpac v4.2a running on Windows XP Pro (sp2) workstations. Accpac occasionally freezes when printing invoices or printing posting journals. The application that is hanging is Rlzrun30.rts. This is the error message we receive.

Hanging application Rlzrun30.rts, version 0.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

We were told to reinstall the Order Entry module but this has not solved the problem. From the error log it does not seem to be related to any one specific module. I thought it might be a permissions issue but have ruled that out.

We never had this problem on our older NT workstations.

We run data integrity tests regularly and our data is fine but i would like to solve this problem. Any help would be greatly appreciated.
 
You must be joking, this is ancient software on new PC's. Try a Dbdump/Dbload to make the indexes fresh again, otherwise, you're out of luck.
 
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