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Accounting Incoming Calls

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kurayami

Technical User
Mar 12, 2008
31
Is there another way besides using CMS to know how many incoming callsreceived by a specific extension? thanks

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A call accounting system would do it.

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594


 
Well we do have a call accounting system. But the problem is that it doesn't show the number of the caller for international calls. It only shows the extension dialed, the date, duration and cost. So is there another program that shows the caller's number? We're using the Teltrac G-III. Thanks

"A common mistake that people make when trying to design something completely foolproof was to underestimate the ingenuity of complete fools."
-Douglas Adams
 
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