Account or auth codes

[bigbobbyc718]

I have a Merlin Magix with @40 stations and they want to bill back 20 to 30 of their clients when they dial out to them. I know in the G3's you can create account codes that can attached to outbound cdr traffic. Will this work in a Merlin? Please Help?

Thanks,
Rob

 

[Telecomboy]

Yes, the Merlin Magix has Account Codes that can be set-up. Depending upon the call accounting software, calls could then be tracked by account codes. I'm not sure if there is a limit to the number of account codes.

 

[tdaugirdas]

I believe the limit is 50 codes.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[bigbobbyc718]

How would I set this up?

 

[tdaugirdas]

Well - to track it - you would have to get some accounting software - like "Accounting Lite" that works off data from the SMDR port first. Then, you would have to set up a set of accounting codes (for different clients) that you want to use (max of 16 characters each). Check out the Feature Reference for your Magix Processor, page 29 - 37, - it expalains the entire process. This manual is available for PDF download from Avaya.com under support, magix.

In all Magix system releases, you can enter an account code before or during a call or not at all for outgoing calls. For incoming calls, enter the account code after you answer the call or not at all. For both incoming and outgoing calls, you can change, correct, or cancel an account code while the call is in progress.

To enter, change (if permitted), or correct (if permitted) an account code during a call, activate the feature and enter the account code. Only the person who enters the account code hears the tones generated by dialing the account code number. To cancel an account code (when permitted), activate the feature and exit without entering a code.

You can program account codes individually on outside Auto Dial buttons. You can also program an account code as an entry in the Personal Directory (4424LD+ telephones). Enter an account code by pressing the programmed Feature button and selecting Account Code from the display.
On 4406D+, 4412D+, 4424D+, and 4424LD+ telephones, you can also activate and complete the feature by pressing the programmed Feature button and selecting the feature from the display. Once the entry is complete, select a Personal Line, SA, or Pool button, lift the handset, and make the call.

The process is similar for MLX and single-line phones.

Tom Daugirdas,
President
STCG, Inc.
stcg.com