Account codes on Phone Mgr pro

[PCambas]

I have a customer trying to use carroer provided LD codes in Phone Manager Pro. When they set up a contact they type in the number followed by a couple of commas, then the LD code and it is not working....any ideas?

 

[Morrack]

Are you dialing out on PRI in north america? If so you won't be able to do that - it takes in the entire dialing sequence in one shot and then sets up the call.

 

[PCambas]

I was under the impression that version 2.1 was supposed to have a fix for that?

 

[dencom]

this is a confirmed bug in 2.1. It will be fixed in the next service release.

Arnoud

 

[PCambas]

thanks alot dencomm