Accessing voicemail

[blindfury]

Hi,

Our firewall was down during a call recording, so IPECS couldn't email the recording out as it normally does, and instead it is currently sitting in the user's mailbox.

Is there any way I can get this voicemail out as an email now? I have Phontage installed on a PC, but can't seem to find a way to access that other user's mailbox to retrieve it, and can't find any options in the admin utility that allow me to forward an existing voicemail.

 

[doktor]

You can call the group number for the Voice mail (VSF) system.
Locally the number is in the range of 620 to 634.
Check your phone (Phontage) for the number you forward to.
That number is the voice mail number.

///doktor