Accessing user voice mailboxes for a Satellite location from a Prime l

[PeeBeeExx]

Having problems accessing satellite location mailboxes from the primary Call Pilot location. Can retrieve messages local from the satellite location but when physically at the prime location, it states the mailbox does not exist.

 

[johnpoole]

when it says the mb does not exist, it should give you the dn that is not there. i have that problem from one voip dial tone service. talked to a user and the mailbox was 434-xxxx... we are one 4 digit mb's and my cp was getting all 7 digits from that provider. i went in and added the 7 digit dn to my mb's and it works.. with almost 2000 mb's i wish there was a better way

john poole
bellsouth business
columbia,sc