fixinputers
IS-IT--Management
Hello All
Current scenario: Hospital setting, patient calls in to switchboard who then parks call on a reserved extension, then pages Dr., Dr calls into switchboard and gets conferenced to the parked call.
Ideal scenario: Dr calls into parked extension themselves in an effort to reduce traffic through switchboard.
Question: would using remote access and a barrier code (with a cor restricting calls to internal only) work? or has anyone set up a scenario like this and how?
Thanks for any and all input,
Current scenario: Hospital setting, patient calls in to switchboard who then parks call on a reserved extension, then pages Dr., Dr calls into switchboard and gets conferenced to the parked call.
Ideal scenario: Dr calls into parked extension themselves in an effort to reduce traffic through switchboard.
Question: would using remote access and a barrier code (with a cor restricting calls to internal only) work? or has anyone set up a scenario like this and how?
Thanks for any and all input,