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access voicemail from external line 2

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azrael2000

Technical User
Jun 10, 2008
982
CA
Hi there.

I am trying to access a voicemail box for an extension from external line.

I've set up a custom service, and after 3 rings I get the custom service menu. I press 1 to get to the extension I want, with a set up mailbox.
I call, after the custom service picks up, press 1 and my extension rings.

The mailbox picks up, but when I dial #8, I get the greeting again, and don't ever get asked to enter my password.

Any ideas?

Regards
 
You will need to log onto said ectension using walking COS. Normally you would dial *47 EXT NUMBER PIN then code to access your mailbox.
 
You need to do #6* and extension numbers to get in as user and then you will be asked for password
 
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