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Access is not printing all of my report

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Scoty

Programmer
Oct 25, 2000
278
US
Hi guys,
This is a tough one and any help would be greatly appreciated. Firstly I have a database that users can create (preformatted) letters on. just fill in a couple of boxes and whamo instant letter. Now from there I have created reports to match the letters and just use queries to get the "fill-in" info to stick on the report. I then print out the report on letter head...now I have a letter, GET IT?. So my problem is this...the database is rather large and supports about 200 users (not all at the same time). When the "Letters" are printed out I will be missing a couple (I didn't even realize this was a problem until someone stated "This stack isn't high enough to be all the letters".) So now I stuck, I have about 200 users who were use to hand writing letters who are now use to just a couple keystrokes and a click ->they wil not be happy if this database goes away. I was thinking it may be a printer problem but then I thought "No wait I am losing entire "Letters" (letters are 2 to 3 pages long) not just a page here and there. So that is why I believe it to be an access problem. I am running Acess97 on WinNT setup. I am printing to a local printer (with 32MB on board memory). I have changed it from spooling to print direct trying to stop this mess; it really doesn't seem to make a difference. There is no discernable pattern on the pages that are lost. I thought maybe at first that some users were creating letter while the report was printing but before my update query had run, but this is not the case. So now after investigating all possble problems I still have no answer. I would appreciate any and all suggestions, even if you are not sure that it would help or not.

Thanks
Scotty ::)
 
First, take a look at the query, by itself. I'll bet you will find your answer there...
 
Ok call me an idiot but here is the solution...
I was running the reports first thing in the morning when the user volume should be very low. It is low but that does not matter. The problem seems to be related to ANY users in the database at all. As a last ditch effort. I put the PrintEvent_Click on a simple timer loop. I click the button left the office. It was set to print at 7:00 pm when I know that no one would be the database. When I came in this morning besides having a mess on the floor (The printer overflowed w/paper) I checked and I did indeed have all my report. Kev thanks for the advise I did check the query (the same one I pulled the report through) What I did was before the update query ran (to tell the system that this record had already printed) I printed a copy of the select query to check my "Letters" against. This is how I confirmed there was a problem. Now all I have to do is figure out a way to keep my paper off the floor. Thanks guys
Scotty ::)
 
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