Access is Denied error when attaching files in Outlook

[McTech]

Setting = WinXP SP2 w/Office 2003

We recently implemented folder redirection for the my documents folder pointing to a UNC name (\\server\share$\%username%) instead of a mapped drive letter (H:\MyDocs) as it used to be.

Now we have a few computers (maybe a half dozen out of hundreds) where the user cannot attach a file from the My Documents folder to an email - getting 'Access is Denied' message. They also get the same message when attempting to save an attachment that someone sends to them.

The user can access the My Documents folder from the desktop icon or through windows explorer, and can then copy/paste or drag the file into the email and send it. Just can't access My Documents from Outlook.

FYI: I found a similar post with similar symptoms from Dec 2004, but with no resolution - see thread605-966038

Any thoughts or ideas?....dj
"It's never too late to have a happy childhood!

 

[McTech]

note to self: check permissions on the shared folder. The permissions were locked down on the share so the system couldn't see into the user's sub-folder to gain access - thus the access denied message.
Hopefully that helps someone someday....dj
'It's never too late to have a happy childhood'