Access Denied to BrightStor.log

[cwsun]

Dear all,

When I backed up with the remote client agent for Windows for a WIN2K Advanced Server, I got a warning! -

&quot;Failed to open file <..\Program Files\CA\BrightStor ArcServe Backup\LOG\BrightStor.log> RC=5. Access is denied>&quot;

I just set up the ArcServe with the default setting (e.g. default sharing property for the folder &quot;BrightStor ArcServe Backup&quot. Do I need to change the Sharing property for the folder? BTW, the BrightStor.log is now around 15MB. Is there something to do with the size of the file? How can I control the size of the file?

Thank you for your help in advance!

Regards,

cwsun

 

[rere]

do you finfd a solution, i have the same problem...

 

[ACiDelic]

You can get access denied errors on any file when you try to open them using an account that does not have the rights to open it. The activity log is no different.

You can try performing the remote backup using a local administrator account on the remote machine. This is specified in the backup manager when you create the job. Local admins should have full access to all files. You may get a failed to open file error if the file is open by another application though. To fix that you need to use BAOF.