crogers111
Technical User
CR XI & BOe XI
ADO
I've published a report that pulls data from an Access DB.
The DB resides on a different machine than BO and has a DB password. For the DB Logon info, the Server Name and Database Name are set as:
\\SERVER\databases\data.mdb
when trying to run the report I get the error message in the failed instance:
'Unable to connect: incorrect log on parameters.'
BO has input boxes for User ID and Password so I'm unsure how this works as I only have a db password (have tried leaving User ID blank)
I tried with the server name only the unc path to the database (as opposed to the full path for both) but get and error that makes me think the full UNC path for both is correct and that it's a problem with permissions or User ID/Password:
The database logon information for this report is either incomplete or incorrect.
I've read some posts on making sure the 'account the CE Services are setup with have file access'
If this is where I should be concentrating, I'm unsure:
1. How do I determine which account the Services were setup with ?
2. Which services do I need to check ?
i see 3 Crystal Report Services: Cache Server, Job Server, Page Server all set with "Log on as Local System Account"
Note: Other report pull from a SQL db on the same server as BO OK.
Any additional info or ideas are appreciated !!!!!
ADO
I've published a report that pulls data from an Access DB.
The DB resides on a different machine than BO and has a DB password. For the DB Logon info, the Server Name and Database Name are set as:
\\SERVER\databases\data.mdb
when trying to run the report I get the error message in the failed instance:
'Unable to connect: incorrect log on parameters.'
BO has input boxes for User ID and Password so I'm unsure how this works as I only have a db password (have tried leaving User ID blank)
I tried with the server name only the unc path to the database (as opposed to the full path for both) but get and error that makes me think the full UNC path for both is correct and that it's a problem with permissions or User ID/Password:
The database logon information for this report is either incomplete or incorrect.
I've read some posts on making sure the 'account the CE Services are setup with have file access'
If this is where I should be concentrating, I'm unsure:
1. How do I determine which account the Services were setup with ?
2. Which services do I need to check ?
i see 3 Crystal Report Services: Cache Server, Job Server, Page Server all set with "Log on as Local System Account"
Note: Other report pull from a SQL db on the same server as BO OK.
Any additional info or ideas are appreciated !!!!!