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ACA/Lync

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jmbailey

Technical User
Jul 9, 2007
70
US

Anyone happen to have the latest ACA for Lync integrated with CM 6.3? We have it working, but the ACA has TONS of problems.

The biggest issue is you can't transfer (single step or blind) a call to another extension/number. Really? That is a MAJOR basic function of a phone!!

Second, it appears ACA can only deal with 2 calls at a time. Every call after 2 (3rd, 4th, etc.) calls can be answered, but once you do, there is no controlling them. They just sort of disappear in to the ether, never to be seen or heard from again. The call remains active and the only way the call ends is for the caller to hang up.

There are several other things, but was curious if anyone has it working and what (if any) issues you might have experienced.

Thanks!
 
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