Ac Win Console Missed call list

[LAAZ]

Dear Friends
Is it possible to view missed calls in Attendant Console ACWin IP

Please need information

 

[Moriendi]

I don't think so. I looked at the config for Call Journal (part of AC-Win) and it says outgoing and incoming answered only on the config box, so I guess you've tried that. So apart from that, it would be via CDR records.

 

[sbcsu]

The primary function of the Attendant Console is to answer and transfer calls.
If you wish to have missed calls then setup a NAVAR-night service option and send the calls to that phone which would have missed calls.