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Got one this morning that the hhd reported Smart had failed so I immediately set up a new drive to clone to & crossed my fingers as they had no backup of QuickBooks, tried my favorite software first Acronis True Image 2013, a paid for software,, no good. Next was Easeus Disk Copy, it quit at 40%, so now what, I had an old, free, Hard drive Clone 3.8, why not give it a try, it had the option to ignore all bad sectors, I went with that & low & behold after about 40 minuets, it was successful. When I started the computer up Windows did a chkdsk & replace several files, nail biting time, after a reboot all was good so the moral to the story is don't stop with just one or two programs, the freebie saved the day.