Abend page fault processor exception HTTPSTK.NLM

[James2210]

Hi
We're getting this problem on an increasing number of our servers....

Server S-CSDMAIL1 halted Tuesday, 2 September 2003 12:03:45.920 pm Abend 2 on P00: Server-5.00k: Page Fault Processor Exception (Error code 00000000)

Registers:CS = 0008 DS = 0010 ES = 0010 FS = 0010 GS = 0010 SS = 0010 EAX = D6BA5040 EBX = FC587AD8 ECX = 00000000 EDX = FC587AD8 ESI = D6BA5040 EDI = 00000000 EBP = 04040000 ESP = D000EFB0 EIP = 00000000 FLAGS = 00010046
Access Location: 0x00000000

Running process: Outbound Mail Process
Created by: NetWare Application
Thread Owned by NLM: HTTPSTK.NLM
Stack pointer: D000EF98
OS Stack limit: D6BA7DC0
Scheduling priority: 67371008
Wait state: 5050130 (Suspended by Abend Recovery)
Stack: --00000000 ?

(can post more if required).

I've searched the NW TID's and the only thing I could find relates to versions of HTTPSTK.NLM prior to April 4 2002 which had a security flaw. Our versions are all Version 1.10 dated 21 June 2002 so I guess they must be OK. Wondered if anyone else had come up against this.
The weird thing is, that the "Outbound mail process" running process message even appears on servers that do not run GroupWise.
I'm wondering whether I should try rolling back to the older HTTPSTK.NLM mentioned in the TID's, or whether this will cause more troubles.

Affected servers are all Compaq Proliants with NW5.1 SP5 installed.

Many thanks for any help you can give
James

 

[Lou0686]

Hi James,

The posted abend is invalid since it is abend number 2 and the memory had already been corupted by abend number 1.

Please post abend 1 to determine the cause.

Lou

 

[James2210]

Thanks for your interest Lou

Here is an excerpt from an abend1 (from a different server though, but errors are generally the same on all the servers were having trouble with). Hope you can shed some light on the problem. Please let me know if you need me to post any more abend information.

Have a good weekend
James

Server S-ETLMAIL1 halted Thursday,4 September 2003 2:18:14.412 am
Abend 1 on P00: Server-5.00k: Page Fault Processor Exception (Error code 00000000)

Registers:
CS = 0008 DS = 0010 ES = 0010 FS = 0010 GS = 0010 SS = 0010
EAX = 05050090 EBX = FC587AD8 ECX = D000F038 EDX = 05050000
ESI = D05FA5E0 EDI = 00000000 EBP = 04040000 ESP = D000F034
EIP = FC10583E FLAGS = 00010082
FC10583E 39AF28010000 CMP [EDI+00000128]=?,EBP
EIP in SERVER.NLM at code start +0010583Eh
Access Location: 0x00000128

The violation occurred while processing the following instruction:
FC10583E 39AF28010000 CMP [EDI+00000128],EBP
FC105844 0F84C0000000 JZ FC10590A
FC10584A 8BA71C010000 MOV ESP,[EDI+0000011C]
FC105850 893D0410C0FB MOV [LOADER.EXE|RunningProcess]=D05FA5E0,EDI
FC105856 89AF28010000 MOV [EDI+00000128],EBP
FC10585C 8B0D0000C0FB MOV ECX,[LOADER.EXE|CpuCurrentProcessor]=00000000
FC105862 89354400C0FB MOV [FBC00044]=C158A080,ESI
FC105868 898F34010000 MOV [EDI+00000134],ECX
FC10586E 3D70000303 CMP EAX,03030070
FC105873 0F8509000000 JNZ FC105882

Running process: Outbound Mail Process
Created by: NetWare Application
Thread Owned by NLM: HTTPSTK.NLM
Stack pointer: D06043C0
OS Stack limit: D05FC400
Scheduling priority: 84213760
Wait state: 5050090 (Wait for interrupt)
Stack: --00000000 ?
--D000F034 ?
--00000000 ?
--65657246 ?
--65657246 ?
--65657246 ?
--65657246 ?
--65657246 ?
--65657246 ?
--D000B000 ?
--65657246 ?
--65657246 ?
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--65657246 ?

Additional Information:
The CPU encountered a problem executing code in SERVER.NLM. The problem may be in that module or in data passed to that module by a process owned by HTTPSTK.NLM.

 

[Lou0686]

Hi James,

What service pack is the server at? From the abend you posted, you have a NetWare 5.0 server. If not already done so, apply SP6a first.

I was searching the Novell site for this issue and ran across a few fixes to Httpstk for NetWare 6 but none for 5. I would start by applying the latest patch on one server first and go from there.

Lou

 

[James2210]

They are definately NW5.1 servers even though the abend log entries say 5.0? As mentioned in the original post, the servers are all patched to SP5. To install SP6a on all the servers would be pretty time consuming (there are over 86 of them) so we were hoping to find a less involved solution.

Oh well, suppose 6a might be worth trying on one or two of them.

Thanks
James

 

[TheLad]

We have over 350 NetWare 5.1 servers in our infrastructure but Novell will not provide support unless the latest patches are installed. You might want to test SP6a on a server that abends frequently to see if that resolves the issue, if it does you can think about installing SP6a on all of your servers.

-----------------------------------------------------
"It's true, its damn true!"
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[terry712]

this is where zen foe servers comes in

cant you push for upping to 6 or 6.5
it's a big improvement

never liked 5.1
5.0 was solid - 5.1 just wasnt as good
browser management and cron was nice though