AAMS to CM TLS 1

[wallot]

Howdy folks.

I'm using CM 8.1.3.6 and, AAMS 8.0.2 patched to current.

I have successfully connected AAMS to SMGR so good certs.

I am able to add an announcement but cannot upload the file in SMGR - SOAP issue.

I'm thinking, though I have a good in-service TCP connection to CM, that the issue is that I'm not running in TLS.

The CM to SM entity link is up via TLS as well.

I'm not finding any information on what else needs to be accomplished to start TLS between CM and AAMS.

Thanks!!

 

[kyle555]

There's a spot in the AAMS where it defines what certs are used for what connections. So, just cause it enrolled and got a cert from SMGR doesn't mean it's being used for SIP signaling.

If you're on CM 8.1.3.6 then you must be on SMGR and SM as well. Maybe it's a bug to AAMS 8.0.2. I know they've made improvements on the AAMS in terms of handling announcements.

Workaround is to just upload them manually to the AAMS and not use SMGR.

I believe it also matters if those AAMS's are in audio groups with gateways as well where SMGR might not be able to do it.

Good luck!

 

[wallot]

Thanks kyle555

Yes, the correct cert is used for each of the "services".

Yes, the SMGR and SM are on the latest 8.1.3.x updates and SSPs. CM is not on latest - support end date and all that fun stuff.

I have the AAMS in its own audio-group. I think I'll try to add an announcement to a G450 as well and see if it passes or fails - thanks for the idea.

Off the top, do you know which folder the announcements get stored in?

Thanks!!

 

[wallot]

Great news - I think.

I removed the AAMS and reinstalled it. Did not make any changes to CM other than changing the procr port from 9061 to 6061 - and the media server interface in CM came up in-service via TLS.

Note I have not installed any patches on the GA OVA at this point so patches may break it.

SMGR Announcement form works for loading announcements to a G450 but is failing with a SOAP error when trying to copy the file to the AAMS.

I found this but my system is showing OK.

https://support.avaya.com/ext/index?page=content&id=SOLN370314&viewlocale=en_US

Thanks for your input!!