AAM/VM Attendant Operator 1

[Jsaunde7]

All,

I have about 100 VM users where we have selected personal attendant/assistant and input an extension in for personal/attendant/assistant for callers who press "O". We want to change all 100+ users back to default attendant(operator). Is there a way we can mass change this back or will I need to go into each extension and change.

 

[KenMeans]

Just us ASA

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[Jsaunde7]

@KenMeans

How would I use ASA to do this?

 

[KenMeans]

Administering a MM/AAM system.

This procedure describes how to administer an MM/AAM system. You must perform this procedure before you can connect to an MM/AAM system through Site Administration.

1. Access your MM.AAM system through the web administration screen, and log in as craft.
The system displays the Messaging Administration page.
2. Click Global Administration.
The Global Administration page appears.
3. Click Trusted Server Management.
The Manage Trusted Servers page appears.
4. Click Add a New Trusted Server.
The Add Trusted Server page appears.
5. In the Trusted Server Name box, enter the login name that you want Site Administration to use to connect to the MM/AAM system.
6. In the Password box, enter the password for the login that you want Site Administration to use to connect to the MM/AAM system.
7. In the IP Address box, enter the fixed IP address of the PC that is running Site Administration.
8. In the Service Name box, enter a descriptive name that will be displayed in the Manage Trusted Servers page in Messaging Administration.
9. Use the default settings for the other boxes.
10. Click Save.
11. Click Return to Main.
12. Log off from the MM/AAM system.
13. Configure Site Administration to connect to this MM/AAM system.
 
Adding an MM/AAM system
This procedure describes how to configure Site Administration to connect to an MM/AAM system. Before you can connect to an MM/AAM system through Site Administration, see Administering a Release 2 system.
Configure Site Administration to connect to an MM/AAM system by completing the following steps:
 
1. From the toolbar at the top of the screen, click , or select File > New > Messaging System.
The system displays the Add Messaging System dialog box.
2. In the Messaging System Name field, enter a name for this connection.
3. Select the MM/AAM check box.
4. In the Shared Systems area, specify whether this MM/AAM system is a local system or a shared system.
5. In the Add Messaging System dialog box, select the appropriate Version from the drop down menu.
6. Click Next.
The system displays the next Add Messaging System dialog box.
7. Click Next.
The system displays the Network Connection dialog box.
8. Either enter the fully-qualified domain name of the MM/AAM system, or enter the IP address of the MM/AAM system.
9. Click Next.
The system displays the default setting (389) of the TCP/IP Port Number box.
10. Click Next. 
11. In the Timeout for sustaining an idle connection box, enter a value other than 0 to make sure the connection to the MM/AAM system is not active permanently.
12. Click Next.
13. Click Next.
14. In the Login ID field, enter the trusted-server name you configured in the MM/AAM system.
15. In the Base DN field, enter the Base DN for all subscriber entries. ( ou=people,dc=Avaya ).
16. Click Next.
17. In the Password field, enter the password you configured for the trusted server in the MM/AAM system.
18. In the Password (again) field, re-enter the password you configured for the trusted server in the MM/AAM system.              

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[Wanebo]

Hmmm. Knew you could do that with Modular Messaging, but didn't know it could be done with AAM. Great news to learn. Do you know what a AAM 6.3 system should be set to for version? It looks like 6.2 is the last available selection.

Great post Ken!

 

[KenMeans]

I just use 6.2 or other works as well

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)