AAM not able to ping outside subnet

[wallot]

Good day folks

I have an AAM installed and working fine. I'm entering SAL information and when testing SAL connections back to Avaya, they fail.

I've done some testing and, I can ping Avaya from the dom0 and from messaging - just not from cdom.

I verified that in the cdom web page, the network information is in fact correct.

I have an ME with SAL that is able to connect to Avaya and has been final registered - these are all on the same subnet.

This one has me a bit stumped.

Any ideas will be appreciated.

Thanks

 

[definityandcmuk]

do you need a proxy?

Is your default gateway set correctly?

 

[wallot]

Thanks for your response - as it turns out and, as I suspected early on but just investigating all possibilities, it was a firewall issue with the customer.

Thanks again