AAM - Audix Main menu does not give all options

[AuraPS]

Hi,

Does anyone know how I get the Avaya Aura Messaging system (6.3 - SP4) to readout the full Audix TUI main menu.
Currently it says:

To record messages press 1
To receive messages press 2
To manage personal greeting press 3

We also want to hear
option 4 - personal options (password / name)
option 5 - manage features (Reach me)

these are on the Audix TUI guide

Thanks

 

[ddog6601]

cha TUI to Aria and you will get user preferences under 4 which will allow you to reach Me, Find Me and also pw cha

 

[KenMeans]

I have been looking and I don't see a way to do this in the Audix TUI only in the Aria. Iy might be there but i can find it.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[KenMeans]

have you added the rapid prompts to the system ? I might play it then.

The
Audix
and
CallPilot
TUIs add rapid
prompts. The number of language packs that you can install on a system increases to 15

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[AuraPS]

Thanks for your responses

I need to keep AUDIX emulation as the customer is upgrading from MM and is used to the AUDIX menu.

Ken, I will try the Rapid prompts and let you know (I can only find US-English on the Avaya support site though, no UK or other language support)

Thanks

 

[ddog6601]

I found other issues when using the Audix TUI instead of the Aria as well. One example is deleting Broadcast messages. We were favoring Audix as well but had to make the change to Aria because of issues like these two.
@ ccltd if you find a away to make it work with the Audix TUI please share.

 

[AuraPS]

There are still no further options with the Rapid prompts.

Oh well, they will have to live with it or change to Aria

thanks everyone