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AACC: Multimedia Report Question

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Skaret

Skaret

Technical User
Jan 17, 2004
244
NO
I'm looking for a report that gives me a count of emails that has been open several times within a period of time.

Is this possible in a Standard Report? Is it possible at all to make such a report with RCW?

Thanks!
 
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No, there is a database item 'ContactLastAction' which logs if a Contact is (re)opened but that is a snapshot and is overwritten after the next 'Last Action'.
So no standard report to generate that information nor is a RCW report an option.
 
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