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AACC 7.1.3 SIP and Remote Agent Observe

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janaya

janaya

IS-IT--Management
May 7, 2002
2,292
US
Anyone try this and get this to work.

CM is 7.X
AACC is 7.1.3

All agents use the Avaya Agent Desktop and utilize IX Workplace as the deskphone.



John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

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