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AAAD (version 8.3.0.434) - Agent Desktop - Email blocked

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TomTom69110

TomTom69110

Technical User
Feb 1, 2012
4
FR
Hello,

Is it possible to get back an e-mail which remained blocked on an agent further to a crash of AAAD? We see the e-mail Opened but the agent cannot return on the e-mail...

Cordially
 
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