kannannortel
Technical User
Hi
I have installed AACC 6.1 with CS1000e and configured the hot desking. This is only voice solution and there is no multimedia.
The AAAD is working fine without hot desking.
If i configure the hot desking, while receing a incoming to a agent, it displays to all agents.
Any help is appreciated.
I have installed AACC 6.1 with CS1000e and configured the hot desking. This is only voice solution and there is no multimedia.
The AAAD is working fine without hot desking.
If i configure the hot desking, while receing a incoming to a agent, it displays to all agents.
Any help is appreciated.